Monday, May 2, 2011

Time to Move On

Signs That It’s Time to Move On
By Ray Fisher

Recently I was going through the web reading some blogs that pharmacists have written about their daily experiences on the job.   Some of them are simply ranting and raving about little annoyances and most seem pretty happy and content about their job (unless you work for a pharmacy that offers a 15-minute guarantee!)  There’s a few blogs I’ve read recently that are shining examples of pharmacists that need to find a new job.   Here are five good reasons that you should consider determining whether or not it’s time to find a new job.
1.      No room for promotion.   If you want to move up and the opportunity isn’t available than it’s time for you to go find a company that provides advancement opportunities.  
2.      Pharmacy is not adequately staffed.  You have a tech constantly calling off?  Always having to stay late or come in early to help the pharmacy get caught up?   The pharmacy isn’t adequately staffed and it could affect your professional career.  Pharmacists are more likely to make mistakes, misfills or neglect counseling patients on medications when they are working in an environment where it is short-staffed.  The pharmacy shortage is over, there’s no excuse for a pharmacy to be understaffed.
3.      Hours are being cut.  If your hours are being cut there are only a couple reasons why.  Either your pharmacy is losing business or they anticipating losing you.   Either way, it may be a sign that you need to start looking for a new position.  It is much easier to find a new job while you are still gainfully employed than after you have been fired.
4.      Boss or supervisor isn’t communicating much.  One common sign that your boss is getting ready to terminate you is when they stop communicating with you as much.  Perhaps it is in the smaller things such as they aren’t as cordial to you, refrain from any (appropriate) personal conversation at work or even more noticeable where they avoid you all together.  Trust your intuition.  Remember, it’s easier to find a new position while you are still employed than after you have been fired.
5.      You dislike the environment you are working in.   Maybe retail isn’t your thing?  Always dreamed of working in a hospital?   Make it happen.   Sometimes an industry change is all the ‘pep-me-up’ that you need to continue enjoying your career.  While it’s true that outside of the retail industry it’s difficult to get into a hospital or long-term care pharmacy without previous experience there are always ways to get your foot in the door for what industry you think would best match your career goals.

I’ve said it twice and I’ll repeat it one more time.  It is easier for a pharmacist to find a job while you are still employed than after you have been fired.    It is more difficult for a pharmacist gainfully employed to find the time to conduct a search but with the help of a qualified recruiter, you can continue to put your best efforts on your current position while someone else is helping you find your next position.   Keep in mind though that you will have to find the time to do phone interviews and face to face interviews.   If you are looking to change industries be flexible and realize that you may have to relocate and go where the jobs are.  

Thursday, April 28, 2011

Interview Tips for Pharmacists.

Interview Tips
By Ray Fisher

In nearly every pharmaceutical industry hiring managers are seeing the same trends – the pharmacy shortage is, at the time being, over.   Pharmacists now have to compete for jobs and part of maintaining a competitive edge is your interview skills.    Here are nine quick tips to help you get ready for and ace your next job interview.

Dress for Success.   When showing up for an interview you should be dressed professionally.  Blue jeans, t-shirts and casual wear are out.  Hiring managers want to know that you will represent their company to their patients in a professional manner.  

Do Your Homework.  You can bet that hiring managers are using Facebook and linked in to get to know more about you before you ever arrive to an interview.    Be sure that your Facebook profile doesn’t have anything on it that would reflect poorly on you.  Also, Google your name!  As a pharmacist, much information about you is public information in many cases, you need to know what people can find online about you and the best way is to Google your name.

Investigate the Company.   Facebook, linked in and Google works two-ways.   You can log on to web-sites such as www.jigsaw.com and get a list of current employees that work for the company you are interviewing with.  From there you can find many of them with Facebook accounts and learn more about the people you’ll be working with.   

Be Personable.   Use the information you found when investigating the company to tell appropriate professional related stories that show a more personable side to you.    Have a humorous work-related story to share with the interviewer, just remember to keep it clean.  Find things that you have in common with your interviewer and bring them up in light conversation.

Ask Questions.  Make sure that you prepare a list of questions about the company.  One great question that you might want to save to the end is closing the interview with, “I’m really interested in this position, what is the next step in the process?” 

Stay Alert.  Employers like professionals that have high energy levels.   Make sure that you get plenty of rest before an interview.  You don’t want to walk into the interview room yawning frequently.   This tells employers that you’re not interested in the job.

Bring Your Resume.  Actually, bring a few copies of your resume.  You never know who else you might be interviewing with.  Having copies of your resume on hand shows that you prepared for the interview.

Be Professional.   Not only do you need to ‘look’ the part but you need to be professional.  Be careful not to use offensive or questionable language during your interview.   Also, don’t tell jokes that could be offensive. 

Follow-up.   After you leave the interview, follow-up with a thank-you note to the interviewer.  This will help keep your name fresh in their minds.   Don’t hesitate to give them a call back a few days later, especially if they’ve given you permission to, with additional questions about the position.    This would also be a great way to show continued interest.

If you’ve got an important interview coming up, please give me a call if you’d like some additional help on getting ready for the interview.   937-867-1977.

Tuesday, April 12, 2011

Pharmacy Careers After Actions

Pharmacy Careers After Actions


I was working on finding a pharmacist for an independent retail pharmacy in rural Kansas not too long ago.   I had found the perfect candidate, he matched all the criteria that they needed however, he had actions on his license – and not just minor infractions for a continuing education credit – but actions from theft due to an addiction to pain meds.   This pharmacist gave me the “watered down” version of why he had received actions, basically lied to me about why he had received actions on his license.  As a rookie, I bought it and passed along the information to my client. 

My client was willing to consider this candidate and was very excited to receive his resume in spite of the actions.  I had summarized very thoroughly the information the pharmacist had shared with me concerning his actions.   Next, the client googled the pharmacists name and found the board meeting notes of his hearing with the Board of Pharmacy.   The minutes of the meeting documented, in depth, what had actually occurred and this testimony of events was quite different than what the candidate had shared with me or my client.   Obviously the client decided not to hire the pharmacist or to even interview him.

It is very difficult in this day and age to find a descent pharmacy job in retail and if you have actions on your license you might be tempted to lie and cover it up.  It is always best to be upfront and honest with employers when you have actions.   You are absolutely going to be passed up for a lot of amazing jobs as a result of the actions on your license but, when you finally do find an employer who’s willing to consider you in spite of your past mistakes, you’ll know you’ve found a keeper.   Here are some tips for pharmacists who have actions on their licenses.

1.      Network!   Most states have a pharmacy recovery program, these programs are filled with sympathetic and empathetic pharmacists – some of whom make the hiring decisions for pharmacists in their companies.
2.      Be honest!   Own up to your mistakes.  Don’t be dismissive about small infractions.  A pharmacist who says to an employer, “My action was only a continuing education violation.” Is actually saying, “I don’t care enough about my career to follow the rules of the Board of Pharmacy and I don’t think it’s a big deal if I don’t!”   Instead own your mistakes no matter how big or how small they are and explain to employers, even in a cover letter, what you have done since the action to make sure the mistake never happens again.
3.      Go above and beyond!   Chances are if you have an action the Board of Pharmacy has imposed fines and required some therapy classes or additional training of some sort.  Every Pharmacist who wants to remain a pharmacist is obligated to comply with the boards requests.    If you go above what the board asks, that’s something you can show to potential employers and sends the message that you are serious about not repeating that mistake.   Take the continuing education classes required and then go above and beyond by taking an additional class.  Go to the group sessions that the board requires and then go above and beyond by attending an additional session.
4.      Address it up front!   From the moment you have an action on your license until the day you die, that action remains public record.   While you don’t want to advertise it all over your resume you do want to make sure you are upfront with employers about your actions.  If you have a chance to email a resume to an employer, or to send a cover letter or a message that they will read before they get your resume you have a chance to tell them upfront about your actions.   This is another great way to show ownership, to explain your side of the actions and what steps you have taken since then to make sure you don’t repeat your mistakes.

In conclusion, now that you have an action on your license it is going to be harder for you to find employment as a pharmacist.  That doesn’t mean it is impossible.   There are many great employers out there who realize that mistakes happen, people mess up and they are willing to give pharmacists a second chance.  

Interviewing Tips for Pharmacists

Interview Tips
By Ray Fisher

In nearly every pharmaceutical industry hiring managers are seeing the same trends – the pharmacy shortage is, at the time being, over.   Pharmacists now have to compete for jobs and part of maintaining a competitive edge is your interview skills.    Here are nine quick tips to help you get ready for and ace your next job interview.

Dress for Success.   When showing up for an interview you should be dressed professionally.  Blue jeans, t-shirts and casual wear are out.  Hiring managers want to know that you will represent their company to their patients in a professional manner.  

Do Your Homework.  You can bet that hiring managers are using Facebook and linked in to get to know more about you before you ever arrive to an interview.    Be sure that your Facebook profile doesn’t have anything on it that would reflect poorly on you.  Also, Google your name!  As a pharmacist, much information about you is public information in many cases, you need to know what people can find online about you and the best way is to Google your name.

Investigate the Company.   Facebook, linked in and Google works two-ways.   You can log on to web-sites such as www.jigsaw.com and get a list of current employees that work for the company you are interviewing with.  From there you can find many of them with Facebook accounts and learn more about the people you’ll be working with.   

Be Personable.   Use the information you found when investigating the company to tell appropriate professional related stories that show a more personable side to you.    Have a humorous work-related story to share with the interviewer, just remember to keep it clean.  Find things that you have in common with your interviewer and bring them up in light conversation.

Ask Questions.  Make sure that you prepare a list of questions about the company.  One great question that you might want to save to the end is closing the interview with, “I’m really interested in this position, what is the next step in the process?” 

Stay Alert.  Employers like professionals that have high energy levels.   Make sure that you get plenty of rest before an interview.  You don’t want to walk into the interview room yawning frequently.   This tells employers that you’re not interested in the job.

Bring Your Resume.  Actually, bring a few copies of your resume.  You never know who else you might be interviewing with.  Having copies of your resume on hand shows that you prepared for the interview.

Be Professional.   Not only do you need to ‘look’ the part but you need to be professional.  Be careful not to use offensive or questionable language during your interview.   Also, don’t tell jokes that could be offensive. 

Follow-up.   After you leave the interview, follow-up with a thank-you note to the interviewer.  This will help keep your name fresh in their minds.   Don’t hesitate to give them a call back a few days later, especially if they’ve given you permission to, with additional questions about the position.    This would also be a great way to show continued interest.

If you’ve got an important interview coming up, please give me a call if you’d like some additional help on getting ready for the interview.   937-867-1977.

Professional Networking for Pharmacists

Five Ways to Network with Pharmacy Professionals

While we are still in recovery from the recent recession it’s important to stay on top of your game.   In Columbus, Ohio Kroger’s recently laid off ninety part-time pharmacists, more than 100 pharmacies went out of business in 2010 leaving more than 300 pharmacists looking for new jobs.  No matter how secure you are in your current position, networking with other pharmacy professionals is always a good idea and here are five easy ways to do that.

Join your state or local pharmacy association.   Having a membership isn’t enough.  Many pharmacy associations have conferences, parties and other events throughout the year.  Make sure you go to one or two of these events each year to meet new acquaintances in your industry.   The contacts you make today could be a helping hand in landing your next position!

Volunteer.   There are numerous opportunities for pharmacists to volunteer including the American Red Cross, Health Reach and even local free-clinics that provide health care services for the needy.    Volunteer positions look great on a resume.  If you are considering a career transition into a new industry a volunteer position gives you the experience employers are looking for in that industry.

Check out your Alumni association.  Most pharmacy schools have resources for their graduates and Alumni associations.   Go to a class reunion and get reacquainted with former colleagues.   Attending Alumni events is also a great way to get introduced to pharmacy professionals who graduated before or after your time who might be key decision makers in hiring new pharmacists for their company.

Use Social Networking.  Facebook and Myspace makes it easy to find colleagues you went to school with.   Make sure you add them as friends and that you are posting to your accounts.   This creates a sense of keeping in touch with them and makes old friends feel like they still know you.

Stay In Touch.  Be sure to send holiday greeting cards to old bosses, colleagues and other pharmacy professionals.    Keep a calendar of birthdays and anniversaries and send a card out when the time approaches.

With many companies having several pharmacy candidates applying for their openings, networking is going to be crucial in helping you land your next career if you should ever have a reason to do so.  By networking when you are not looking for a position you have a leg-up when it comes time to finding a new position.


Landing a career in Hospital Pharmacy

By Ray Fisher (Pharmacy Recruiter)

Now that the pharmacy shortage is over [for the most part] I still see a lot of pharmacists working in retail that would rather be working in a hospital environment.    Approximately 22% of all pharmacists work in a hospital environment, leaving four out of five pharmacists working in other types of pharmacies.    If you are a pharmacist looking to transition into a hospital role you need to consider the industry trends.

Hospitals aren’t as desperate to find pharmacists these days.    With most metropolitan markets having a surplus of pharmacists, they are finding themselves being able to be pickier.   Typically hospitals want someone with previous hospital experience, something more than just a few rotations in a hospital environment.    There are still a few hospitals around the country that will take in new graduates but they are found more in remote areas.    There are even fewer hospitals that will take someone from a retail background and hire them to work in the hospital pharmacy.  

Most non-retail pharmacies, hospitals included, don’t want to hire someone who has been in a retail spot for the past few years.   This is because the work environment in a hospital is quite different from a retail store and because they are seeking candidates with a fresh knowledge of the pharmacy industry outside of pills.   Hospital employers typically find that candidates in retail stores have lost experience in preparing TPN’s or IV’s and aren’t as current on the latest pharmacy trends.   While I personally disagree with this I’m not the one that gets to make the hiring decisions.   There are some things a retail pharmacist can do though if they are serious about transitioning into a hospital pharmacy role.  

1. Volunteer - Many hospitals seek volunteers for a variety of tasks, mostly outside the pharmacy industry.   Volunteers may staff reception areas and gift shops; file and retrieve documents; provide administrative backup; help visitors; visit with patients; or transport items like flowers, medical records, lab specimens, and drugs from unit to unit.  

So you didn’t go to pharmacy school to be a candy striper but, by volunteering in a hospital environment you definitely acquire some hospital experience that a hospital recruiter will want to look at.    Also, as a volunteer you will make connections with other hospital staff that might be able to provide you with a reference if a pharmacist job opens up in that particular facility.   Not only will you be adding some hospital experience to your resume, you’ll be giving back to the community!

2.   Take Continuing Education classes that reflect your career goals. In nearly every state pharmacists are required to take continuing education courses.   Various organizations offer these courses and give you the options of which courses to take.   Contact your state pharmacy association or board of pharmacy to find out what continuing education courses are available and take continuing education classes (even if you don’t need the credit) that are geared more towards hospital pharmacists.    By taking these classes you might run into a hospital pharmacist who can help you get on at their facility and, you’ll be staying fresh on trends in the hospital pharmacies.

3.  Complete a PGY Residency.  Many residency programs pay pharmacists to complete post-graduate year residencies year one and year two.    For someone getting ready to graduate Pharmacy College this is the best option into securing a pharmacy job in a hospital environment.   By completing the residency program you gain a full year of hospital experience as well as training in specialized fields that hospitals will pay top dollar for!    For a list of residency programs contact your alma mater or check out the information found on the American Society of Clinical Pharmacists.  (Just do a Google search).

4.   Go back to school!  Most recent graduates already have a Pharm-D however, if you graduated with your Bachelors in Pharmacy, think about going back to school.   The University of Florida now offers a Pharm-D program that you can complete entirely online.   Creighton University in Nebraska offers a correspondence program that only requires you be present on campus for a few weeks each summer.  

5.  Be willing to go where the job is.   Often times the hospitals that will offer someone with no previous hospital experience a job in their pharmacy aren’t located in the most desirable locations.    Even hospitals in the most remote areas (Homer, AK for example) are finding pharmacists with hospital experience willing to relocate to these towns for the right position.  If your serious about getting into a hospital pharmacy career you may end up having to relocate to somewhere that you would previously not consider living.

6.  Become a preceptor.  Many states have a formal pharmacy preceptor program.   This allows pharmacists to mentor and supervise interns and is typically a volunteer position.    Becoming a preceptor requires that you take on additional responsibility for little pay however, it gives you the chance to network with other pharmacy preceptors (some who work in hospitals) and it is also something you can post on a resume to demonstrate a genuine interest in going above and beyond in your field of expertise.

7.  Network with hospital pharmacy managers.   Most hospital pharmacists are very personable, have a genuine interest in their field and enjoy helping others.   A good way to introduce yourself to a hospital pharmacy manager or director of pharmacy is to invite them to lunch.  During that lunch you can talk about how they were able to get into a hospital pharmacy management position, get advice from them on what you can do to transition into hospital pharmacy roles.    A good strategy would be to get a lunch date before the hospital starts taking candidates for their next hospital role that way, when they finally do post a pharmacist opening, you can simply call up your contact and ask them a few questions about the opening and possibly get their referral ands upport.

8.  Complete additional rotations.   Sometimes hospital pharmacies will allow working pharmacists to complete additional post-graduate rotations at their facilities.   This is much like volunteering only you’ll be working in the hospital pharmacy under the supervision of the pharmacists they already have on staff.    This provides you with excellent opportunities to network with the hospital pharmacy staff and looks fantastic on a resume!

9.  Work with a recruiter that specializes in the pharmacy industry.  Okay, since I’m a recruiter you can guess who I would tell you to call!  (Ray Fisher – 937-867-1977)  Typically hospitals that work with recruiters to fill their pharmacy positions do so because they can’t find candidates on their own.  Why can’t they find candidates on their own?  Mainly because the hospitals are in remote locations (Glendive, Montana anyone?).   A good recruiter will have many contacts in hospitals throughout the country and we are often able to submit you to clients who haven’t publicly posted their pharmacist jobs yet.   Another reason hospitals are unable to find pharmacists on their own is simply because of limited resources.   Out of the 14,500 hospitals in the United States more than ten percent don’t have a web-site.   The facility doesn’t have a budget to post jobs on major job boards and they find it more economical to work with recruiters instead.

10.   Keep a professional profile.   Make sure that you network with pharmacy professionals outside of your store.  Join your local or state pharmacy association and  use your membership wisely.   Most pharmacy associations have regular meetings, go to them!   Others have online discussion boards available only for members.  Chat about your profession, the person replying could be your next employer.  

In summary, there are a number of things a retail pharmacist can do to land a career in a hospital pharmacy.   With the shortage of pharmacists over in most parts of the country, the job market is competitive for hospital pharmacy jobs.  Though hospitals typically pay less (five to ten dollars less an hour) candidates are lining up for these openings to escape the retail environment.  



Ray Fisher | Sr. Recruiter
Office phone:  937.867.1977

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